PRIVACY POLICY

Last Updated: 20th Feb. 2025

At Kinia Movement, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us, or purchase our products.

By using our website, you agree to the collection and use of information as described in this policy.

1. WHO WE ARE

This Privacy Policy applies to the website and services operated by:

Kinia Movement
ELEVATE PROJECT SL
Plaza Pau Vila 1, 1ª planta
08039 Barcelona, España

Contact Email: contact@kiniamovement.com

If you have any questions about how we handle your data, you can contact us at the above address.

2. WHAT INFORMATION WE COLLECT

We collect different types of personal data depending on how you interact with Kinia Movement. This includes:

A. Information You Provide to Us

When you create an account: Name, email address, password, and preferences.
When you place an order: Name, billing and shipping address, phone number, payment details.
When you contact us: Any information you provide in emails, chats, or customer support inquiries.

B. Information We Collect Automatically

When you visit our website, we automatically collect certain data through cookies and tracking technologies, including:

Device Information: IP address, browser type, operating system.
Usage Data: Pages visited, time spent on pages, interaction with website elements.
Marketing & Analytics Data: Information on how you engage with our ads, emails, and promotions.

C. Information from Third Parties

We may receive data from third-party services such as:

Payment Processors (e.g., Stripe, PayPal) – To confirm payments and prevent fraud.
Social Media Platforms (e.g., Instagram, Facebook) – If you interact with our ads or login via social accounts.
Marketing & Analytics Providers (e.g., Google Analytics) – To understand website traffic and user behavior.

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

Process orders and deliver products
Manage your account and preferences
Improve website functionality and user experience
Provide customer support and respond to inquiries
Send you order confirmations, shipping updates, and service messages
Offer promotions, newsletters, and product recommendations (only with your consent)
Ensure website security and prevent fraudulent transactions

We will never sell your personal data to third parties.

4. HOW WE SHARE YOUR DATA

We only share your information with trusted third parties when necessary, such as:

A. Service Providers

We work with partners who help us provide our services, including:

Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
Shipping & logistics providers (e.g., DHL, FedEx, national carriers) to deliver your orders.
Marketing & analytics partners (e.g., Google Analytics, Meta Ads) to improve our digital experience.

B. Legal Requirements & Security

We may disclose personal data when required by law, court order, or if necessary to protect our rights, safety, or prevent fraud.

5. HOW WE PROTECT YOUR DATA

We take data security seriously and implement measures to protect your personal information, including:

Encryption of sensitive data (e.g., payment information is handled securely via SSL).
Access controls to limit who can view personal data.
Regular security reviews to detect and prevent breaches.

Despite these measures, no online transaction is 100% secure. If you suspect a security issue, please contact us immediately.

6. HOW LONG WE KEEP YOUR DATA

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. This includes:

Order details: Stored for accounting and tax purposes (typically 5-7 years).
Marketing preferences: Until you unsubscribe from emails or request data deletion.
Website analytics: Kept for internal business insights, usually no longer than 2 years.

Once no longer needed, we securely delete or anonymize your data.

7. YOUR RIGHTS & CHOICES

As a user, you have control over your personal data. Depending on your location, you may have the right to:

Access your personal data and request a copy.
Correct inaccurate or incomplete information.
Delete your data, unless required for legal obligations.
Withdraw consent for marketing communications.
Object to processing of your data in certain circumstances.

To exercise these rights, email us at [Insert Contact Email] with your request.

8. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic.

Essential Cookies: Necessary for site functionality (e.g., shopping cart, login).
Performance Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used for personalized advertising and promotions.

For more details, please review our Cookie Policy and manage your preferences through your browser settings.

9. THIRD-PARTY LINKS & SERVICES

Our website may contain links to third-party sites (e.g., Instagram, external blogs, partner websites). Clicking on these links may allow third parties to collect data about you.

We do not control these third-party sites and are not responsible for their privacy practices. We recommend reviewing their policies before engaging with them.

10. INTERNATIONAL DATA TRANSFERS

As a company based in Spain (EU), we comply with GDPR regulations when handling personal data. If we transfer data outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any modifications will be posted on this page, and significant changes will be communicated via email or website notifications.

This Privacy Policy was last updated on 20th Feb 2025.

12. CONTACT US

If you have questions about this Privacy Policy or how we handle your data, please reach out to us: